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Zoom

Video conferencing platform that became a verb during COVID-19.

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  • Business Models
  • Strategic Moats

Business models

FreemiumSelf-serveFull-service / Integrated solutionSubscriptionTwo-sided platform / Marketplace

Strategic moats

Network EconomiesSwitching CostsBranding

Playbook coming soon

We're preparing a detailed playbook for Zoom. Check back soon.

How to cite

Faster Than Normal. “Zoom — Business Strategy Analysis.” fasterthannormal.co/businesses/zoom. Accessed 2026.

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