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Carol B. Tomé Quotes

24 quotes from Carol B. Tomé — CEO of UPS, the world's largest package delivery company..

Read the full Carol B. Tomé playbook →

“Leading today requires grace, humility, empathy, and courage.”

— Conversation with The Buckhead CoalitionLeadership

“I've learned a lot since I took the CEO role. It is an honor and a privilege to serve, but also a heavy responsibility.”

— Conversation with The Buckhead CoalitionLeadership

“As a global company, the proximity to one of the world's busiest airports was an added plus.”

— Conversation about UPS's headquartersBusiness

“I'm proud of UPSers, who throughout the pandemic showed up….UPSers are essential workers, they are truly moving our world forward by delivering what matters.”

— Conversation about UPS during the pandemicPerseverance

“I was at peace.”

— Interview with SaportaReport, 2021Career

“We still think Georgia is a great place to do business.”

— Conversation about UPS's headquartersBusiness

“I am committed to transforming UPS into a people-focused, customer-first organization.”

— Interview on leadership visionLeadership

“I have always believed in breaking glass ceilings.”

— Comment on her appointment as CEOWomen in Business

“We are CEOs of communities.”

— Conversation with The Buckhead CoalitionLeadership

“I credit my mentors for shaping my career.”

— Comment on her experience at The Home DepotMentorship

“I am proud of our financial performance, last year reporting the highest revenue and operating profit in our company history.”

— Conversation about UPS's financial successBusiness

“I continue to drive meaningful change and innovation within the supply chain space.”

— Comment on her leadership at UPSInnovation

“UPSers are essential workers, they are truly moving our world forward by delivering what matters.”

— Conversation about UPS's role during the pandemicPerseverance

“I'm proud of UPSers, who throughout the pandemic showed up.”

— Conversation about UPS's role during the pandemicPerseverance

“I'm not under any additional pressure than any of my male counterparts.”

— Conversation with The Buckhead CoalitionGender Equality

“I have a competitive workforce and labor environment.”

— Conversation about UPS's headquartersBusiness

“I have worked under every CEO in The Home Depot's history.”

— Profile on Carol B. ToméCareer

“I really do like to make money and I like to generate value. At Home Depot they had a 450% increase in shareholder value during my tenure. Wouldn't it be fun to do something like that at UPS?”

— Carol Tomé

“When I decided to accept the role of chief executive officer of UPS, in the late winter of 2019, it seemed like a straightforward choice. Having recently retired from Home Depot after 24 years of service, nearly two decades of them as CFO, I wasn't necessarily looking for a new job.”

— Carol Tomé, Harvard Business Review, September 2021

“I am the first outsider CEO, the first woman CEO, and the first woman CEO in the industry. I broke lots of glass.”

— Carol Tomé

“I was very blessed in many ways that I onboarded during the pandemic because I was able to study the company, get to know our people, and bring strategic clarity to our business.”

— Carol Tomé, on the pandemic onboarding

“I was at peace. I'm like, this is going to be great. I'm going to do corporate boards, my foundation, my family office, the farm, and spend more time with my family and friends.”

— Carol Tomé, on retirement

“What Peter Drucker said, long, long time ago — culture eats strategy for breakfast. And we saw that. The strategy didn't matter so much. It was the culture that powered us through.”

— Carol Tomé, on culture and strategy

“Moving our world forward by delivering what matters. I love this because it's not just about moving goods; it's about doing good too.”

— Carol Tomé, on UPS's purpose

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Carol B. Tomé

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Carol B. Tomé

CEO of UPS, the world's largest package delivery company.